Troubleshooting Tips

Don't panic!

It's perfectly natural for Sidekick to experience a few missteps along the way. If you see a red "Error" message, don't worry! Sidekick will review the error message (including a hidden stack trace) to try to get a better sense of what went wrong. If possible, it will automatically make adjustments and try again.

Ask for more information

When reading an error, you can ask Sidekick for additional details. For example, you can say "show me the stack trace for that error" to get a better sense of where the problem is originating from.

If Sidekick failed to add or update something, you can ask "what JSON config did you use?" to see the exact data it tried to save.

"Clear Conversation" often helps

Sometimes you need to "turn it off and back on again", which for Sidekick means to clear the conversation. If you repeatedly encounter strange errors, try clearing the chat window to get a fresh start.

Slow down, break requests into smaller pieces

You may be trying to take too many actions at once. If Sidekick trips up when trying to do a big job, it's probably a sign to break the assignment into smaller pieces. Be as granular as needed to keep Sidekick on track.

Reporting issues

AI is still young, as is Sidekick. If you repeatedly encounter any inexplicable errors, please take a screenshot and report it to us. We want to make Sidekick better for you!